North American Software, Inc.

 




Helper Help

Prudential Import

What will the Prudential import do for me?
»»   The Prudential import will import client names and addresses, account numbers, initial holdings, daily transactions, and prices.

How do I do the INITIAL IMPORT?
»»   Download the necessary file from Prudential for an initial download.

»»   Double-click on the Import Program icon.  If you have used the Import Program before, it will ask you, “Do you want the Status Log contents deleted?”  Click Yes twice.

»»  Select Import Data from Your Firm (Initial) and put a checkmark by Setup Before Import.  Click OK.

»»  In the Firm(s) to Import dialog box, if there is a firm name in the Firms box, highlight that firm name and click Delete.  Then click Add.  Choose Prudential.  Click OK.  Highlight Prudential in Firm(s) to Import dialog box, and click View.

»»  Click on Update Setup (wrench icon).  In the Database Update Configuration dialog box, put checkmarks by Client & Account, Account/Balance, Products, and Initial Holdings.  Also put checkmarks by the four “Update These Product Parameters” options (Description, Product Type, Dividend Frequency, and Asset Class) and by the two options at bottom (Convert Upper Case to Upper and Lower Case and Prevent duplicate clients by comparing the Last Name, Full Name, and SSN Fields).  Click OK.

»»  Click OK in Initial Download Configuration File Setup dialog box.  Click OK in the Firm(s) to Import dialog box.

»»  Once the Initial import is complete, it will take you to the Status Log screen (white background). »»  Close out the Import Program by clicking on the X at upper-right, or by selecting ActionsàExit.  You can now enter the main program and confirm the success of the Initial import.

How do I do the DAILY IMPORT?
»»   Download the necessary file from Prudential for a daily download.

»»   Double-click on the Import Program icon.  It will ask you, “Do you want the Status Log contents deleted?”  Click Yes twice.

»»  Select Import Data from Your Firm (Daily). If you have done Daily imports before, click OK, and skip to THE IMPORT RUNS (below).  If this is your first time doing a Daily import, put a checkmark by Setup Before Import.  Click OK.

»»  In the Firm(s) to Import dialog box, if there is a firm name in the Firms box, highlight that firm name and click Delete.  Then click Add.  Choose Prudential.  Click OK.  Highlight Prudential in Firm(s) to Import dialog box, and click View.

»»  Click on Update Setup (wrench icon).  In the Database Update Configuration dialog box, put a checkmark by Transaction.  Leave the checkmarks by Client & Account, Account/Balance, Products, and Initial Holdings.  Leave the checkmarks by the four “Update These Product Parameters” options (Description, Product Type, Dividend Frequency, and Asset Class) and by the two options at bottom (Convert Upper Case to Upper and Lower Case and Prevent duplicate clients by comparing the Last Name, Full Name, and SSN Fields).  Click OK.

»»  Click OK in the Daily Download Configuration File Setup dialog box.  Click OK in the Firm(s) to Import dialog box.

»»  THE IMPORT RUNS:  Once the Daily import is complete, it will take you to the Status Log screen (white background).

»»  If there are bad transactions, the Bad Transactions report will appear.  You can print this report by selecting Print à Bad Transactions. You will see what information is missing or incorrect.  Once you correct/reconcile the position in the main program, you can return to the Import Program (WGIAPP).  This time, after clicking Yes twice to delete the Status Log, click Cancel in the Select Action to Begin dialog box.  Select Actions à Post Bad Transactions.

»»  Close out the Import Program by clicking on the X at upper-right, or by selecting ActionsàExit.  You can now enter the main program and confirm the success of the Daily import.

Helpful Hint for Daily import only (NOT for Initial import)
»»  The Status Log keeps track of all activity in the Import Program.  If there was a problem with the Import for a particular day, this Status Log will help the tech support staff at North American Software resolve your problem.  Do not delete the Status Log if the Import for a certain day is in question.  There may be Product Symbols that have changed, which you will need to adjust manually.

»»  Prudential offers an Account Reconciliation process, which compares trade information between Prudential’s in-house facilities and your Helper Series data.  You can run this reconciliation as often as you want.  To do this:  (1)  Download the “position.dat” file from Prudential;  (2) Open the Import Program;  (3) Choose Account Reconciliation, and put a checkmark by Setup Before Import;  (4) Click Add, choose Prudential, and click OK;  (5) Click OK again to begin the process.  In front of your Status Log, the Account Reconciliation will appear.  It will list the account name and number, the product symbol, cusip, and name, and the two quantities (the amount that the Helper Series says you have, and the amount that Prudential says you should have).

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